– Credit cards and rechargeable and prepaid cards from Mastercard, Visa, Visa Electron, American Express, and Diners Club.
– PayPal.
- Bank transfer.

We want you to feel at ease before, during, and after your online transaction, so we've chosen only the safest methods for your purchases.
The online shop engine is powered by WooCommerce, one of the largest and most secure in the world.

Yes, it's safe. Both credit card details and all sensitive information are handled by external online payment platforms and are therefore never shared with third parties or held by "frantoisama.it."

Pursuant to Legislative Decree 22/5/99 N°185, you have the right to withdraw from the contract and return the goods within 14 days of receipt.
To do this you must let us know: you can write to info@frantoisama.it.
We will explain how to return the products and provide a refund within 14 days of their return.
Since the beginning of our business at Frantoi Oleari SAMA Srl, we have strived for complete customer satisfaction. While returns and refunds for our product category are not legally required for online sales, we still strive to listen to and satisfy our customers.
If something isn't right, call us. Together, we'll try to resolve the situation by evaluating a return, exchange, refund, or alternative solution as needed.
Contact us by sending an email to info@frantoisama.it.

Shipping to Italy is free for orders over €100.00, otherwise there's a fixed cost based on the number of packages and weight.
For international shipments, shipping costs are calculated based on the destination and weight of the purchased products.
The amount including shipping costs will be highlighted on the order completion screen so that you can decide whether to purchase only after knowing the total cost.
For delivery to the floor (only possible in Italy) there is an additional cost of €10.00
Standard deliveries in Italy can take up to 10 working days.
Standard deliveries abroad can take up to 15 working days.
Orders placed on Saturdays, Sundays, or Italian holidays will be processed on the first available working day.
You will receive an email with shipping information as soon as your order has been processed.

If your order has not yet been shipped, you can change the delivery address by communicating the new address promptly by sending an email to info@frantoisama.it.